Trustee

We think three of the Charity Digital Code of Practice principles are particularly relevant to your role as a Trustee: Leadership, Strategy and Managing Risks and Ethics

Managing risk, developing strategy and ensuring that their charity meets the needs of its stakeholders is core to trustees’ work. Get advice and guidance about how the Code will help trustees do this even more effectively in the digital age and increase your charity’s impact.

1. Leadership

Digital should be part of every charity leader's skillset to help their organisation stay relevant, achieve its vision and increase its impact.

Find out more about this principle

4. Strategy

Charities’ strategies should be ambitious about how they use digital to achieve their vision and mission.

This could mean investing money, but it definitely means thinking creatively about how digital can increase impact, reach and sustainability.

Find out how to include digital in your strategy

6. Managing Risks and Ethics

Charities need to determine and manage any risks involved in digital.

Charities will also need to consider how some digital issues fit with organisational values. They will need to plan how digital may impact all areas of their work.

Read more about Risk and Ethics

Need guidance for a different job role?

Resources for Trustees

How charities need to adapt to thrive by World Vision UK

Martin Francis Campbell, Chief Information Officer at World Vision UK,…

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Five ways charity leaders can encourage innovation

“From Google’s innovation time to assessing a senior team’s capability,…

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A new radicalism: ushering in a 21st-century government

“In my relatively short 15-year career, organisations outside of local…

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What charities need to know about blockchain (and what they don’t)

Kirsty Weakley attempts to decrypt blockchain. What is it? How…

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Future of Donations Report for peer review

This report has been built following a roadmapping workshop held…

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Artificial Intelligence: the future of the charity sector

“AI has been called the defining technology of our age….

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Going digital: changing the mindset in small charities

“Five years ago, Skills for Care rarely used ‘digital’ channels…

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How could civil society learn from startup culture?

“Would it be fair to judge an organisation solely on…

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The New Reality

The New Reality is a research study about how digital…

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Help! My boss is a digital conservative

‘My manager doesn’t see the point of Instagram.’ ‘My boss…

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Innovate Trust on emerging technology

Nick French, CEO of Innovate Trust on emerging technology.

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CAF’s Future Good project

“Our world is evolving rapidly. Changes to our society and…

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Tech ethics in practice

“Tech ethics is suddenly a topic reaching more folks —…

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The AI bandwagon: What’s stopping charities from jumping aboard?

“Civil society as a whole – including charities, non-profits, non-governmental…

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Five things an NGO learned about Artificial Intelligence

“In an article in World Economic Forum Rhodri Davies asked where…

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Embrace failure to succeed

“In everyday life, people fail constantly. We accept these failures…

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Ethics and innovation belong hand in hand

“If you hear about data, artificial intelligence (AI) and algorithms…

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How to manage risks in your charity

How to identify, assess and manage risks that your charity…

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National Cyber Security Centre’s small charity guide

How to improve cyber security within your charity – quickly,…

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How to develop your team’s digital skills by DataKind UK

Tracey Gyateng, Data Science Manager at DataKind UK, explains how…

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Intro to product management free online course from General Assembly

Step into the world of product management with General Assembly….

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Platypus Digital’s free Control R Programme

The first free digital marketing training tailored for charities and…

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Free digital marketing course from Digital Skills Scotland

With resources created by members of the Chartered Institute for…

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Google’s free Digital Garage training programme

Start learning a new skill today Online courses, designed for…

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Future Learn’s free digital skills online training programme

Grow Your Digital Skills with Accenture Whether you’re looking for…

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Media Trust’s free digital skills training programme

Digital skills training for UK charities and community groups. View…

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How We Teach Digital Skills at PwC

“Across our society and in all industries, leaders and their…

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Deloitte Human Capital 2017 report

“The accelerating rate of change in business, the economy, and…

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Building a digital workforce

Resources and templates to help you plan, design and deliver…

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Which digital skills do you really need?

“Nesta’s study of 41 million job adverts reveals not all…

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Why charities need to invest in digital skills

As the 2018 Charity Digital Skills Report is launched, its…

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Why Digital Skills Are Important For Employers

“It’s increasingly becoming harder to survive in today’s world without digital…

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3 steps to grow a digital culture

3 steps to grow a digital culture by Clive Gardiner,…

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How YHA are putting digital at the heart of their strategy

James Blake, CEO, and Jon Smith, Head of Digital at…

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How digital is part of Pilotlight’s strategy

Gillian Murray, CEO of Pilotlight on how digital is part…

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Oxford University’s digital strategy

View this example of a digital strategy from Oxford University….

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How to develop a digital strategy course by NCVO

Better digital engagement means better campaigns, more loyal supporters and…

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Digital strategy document template from Creative New Zealand

A template to help you write your digital strategy document….

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Going digital is bloody difficult

“Our project #digiRDG: Town and Country addressed the question: what the…

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How Bliss are changing their culture

Find out how Sarah Rughoonundon, Digital Lead at Bliss, is…

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Learning from Google’s digital culture

What can traditional organizations learn from digital natives? In this…

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Why your charity’s culture is critical for digital success

Everyone thinks that digital is about strategies, plans and processes….

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ICSA’s report on culture change in charities

This report aims to provide charity leaders with tools to…

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3 steps to grow a digital culture

“I’m Clive, and in this blog I’ll be talking through…

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Digital transformation starts by focusing on audience

“One of the biggest changes digital culture has brought to…

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Digital Change is Culture Change

“Digital change is culture change. In my organisation, we work…

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User insights on a budget

Alex Wells,Training and Events Coordinator at Small Charities Coalition, talks…

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How CLIC Sargent puts users first

Kevin O’Brien, Director of Finance & Corporate Resources at CLIC…

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Six charities with excellent online donation user journeys

“We’re always talking about the ecommerce checkout process here on…

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The Ultimate Guide to UX Design

Learn about the key design principles and tools used by…

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A beginner’s guide to user experience fundamentals

“Many people have heard the term “user experience” but not…

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User Experience Basics by usability.gov

“User experience (UX) focuses on having a deep understanding of…

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Charity website: a UX case study

“Medical Detection Dogs is a charity that trains dogs to…

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The Role of Empathy in Understanding Users

“reat leaders have been able to lead significant social revolutions…

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How to do user research on a budget

“Assuming you can afford the time, a small budget isn’t…

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How and why to create personas for your charity

“Do you know how some adverts totally resonate with you…

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How to Know Your Users’ Real Needs?

A framework to understand the why in user interviews. View…

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Learning about users and their needs

GDS Service Manual. “When designing a government service, always start…

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Four key takeaways from the Institute of Fundraising’s Supporter Journey conference

“Recently I attended the Institute of Fundraising’s Supporter Journey conference…

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Bringing digital into service delivery

“We’ve seen lots of examples of charities using digital to…

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Getting your colleagues thinking digitally

“If you work with websites in the charity sector, you’ve…

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How to understand web users’ needs

“Knowing what people hope to achieve when they come to…

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Users don’t care about your website

“It sounds harsh saying users don’t care about your website,…

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Take on a trustee role and boost your digital career

“Becoming a trustee can be a hugely rewarding and fulfilling…

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Reach Volunteering’s digital trustees’ hub

Get fit for the digital age: recruit a digital trustee….

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Why Do Digital? email course

10 bite-sized emails. Perfect for your commute. View resource

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Why I choose digital maturity over digital transformation

The charity sector’s digital know-how is improving and we need…

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Three Ways Australian Not For Profits Can Improve Their Digital Capabilities

Richenda Vermeulen, the director of ntegrity, offers advice on how…

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Responsible Digital Leadership

Article by Doteveryone “Being a leader in the digital age…

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The 7 digital skills every charity leader needs

Written by Zoe Amar, Director, Zoe Amar Communications “Mark Fields…

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6 Characteristics of Digital Leadership

Written by Ceri Gorton, Co-Director at Bird & Gorton “Before…

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Beware the promise of a digital silver bullet

“By understanding your digital maturity and the digital mindset of…

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Decoding Digital Leadership

“Digital transformation requires top to bottom organisational transformation, which requires…

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What makes someone a good digital leader?

People from across the Government Digital Service reflect on the…

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How digital is changing leadership roles and responsibilities

March 20, 2017by Erez Eizenman, Naufal Khan, and Christoph Schrey…

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Podcast: what does it take to drive digital change in charities?

CharityComms podcast on digital leadership. View resource

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The CEO’s Guide to The Charity Digital Code of Practice

Article by Zoe Amar, Chair, Charity Digital Code of Practice….

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Building resilience and sustainability – tips for charity leaders

A visual summary of 10 tips for charity leaders. View…

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Eight digital actions for boards: a checklist

What should your board of trustees be doing about digital?…

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Increasing the digital capacity of trustee boards

“In summer 2014, the ALS ice bucket challenge went viral…

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7 ways to get buy in for your digital strategy

Charity and third sector communications specialist Zoe Amar shares her…

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Lessons from the Charity Digital Code of Practice

Charity Digital Code Chair Zoe Amar quizzes Rainbow Services CEO…

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7 things you can do about the Code in 30 minutes a day

“I am thrilled to share with you the new Charity Digital…

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7 things every small charity can do about The Charity Digital Code of Practice

By Zoe Amar, Chair, Charity Digital Code of Practice “There…

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Explaining the Charity Digital Code of Practice

What is Digital? How will the Charity Digital Code of…

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Superhighways Leadership 101

Superhighways has developed a Conversation Starter Pack that can help…

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Trillium guide to the Code

In this article, Trillium’s Head of Strategy, David Spector, summarises…

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Code masterclass

In this module we’ll be: looking at the principles in…

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An Introduction to The Charity Digital Code of Practice

In this module we’re going to give you a quick…

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Using digital to lead

A video from Lara Burns, ex Chief Digital and Technology…

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The Digital Leadership Initiative

A resource bank from MIT Sloan Management Review

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What it means to be a digital charity leader

Written by Zoe Amar for Charity Digital News

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Leadership in a digital age

An article by Ellie Hale, Digital Fellowship and Communities Lead…

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Charity Leadership in the Age of Digital

An article by Karl Wildling of NCVO

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View all the principles

The 7 principles in the Code, its best practice, resources and case studies will help you focus on the key actions that will help your charity, get your colleagues on the same page and understand how other charities are using digital to ramp up their impact.

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Joanna Bloggs

Trustee

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Joanna Bloggs

Trustee