How could civil society learn from startup culture?

“Would it be fair to judge an organisation solely on the quality of their coffee? Charities would come in at the budget end: possibly Fairtrade but definitely instant. Startups are all single origin beans, cold brew, extra shots.

If we were creating our organisations from scratch today they would look very different. In the same way that instant coffee was the best of British in 1987, the pre-internet age created charities that invested in face-to-face, community-based services and helplines staffed by experts that were only open during office hours.

So, what could flat-white-swigging, beanbag-straddling startup entrepreneurs teach the charity sector in 2017?”

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“Like any organisation, charities can learn a lot about what they do, who they serve and the impact they have, by drawing on their data."


Giselle Cory

Executive Director, DataKind UK and Code Champion

“It’s no longer good enough as a Chief Executive to say:
‘I don’t do digital’.”


James Blake

CEO, YHA (England and Wales) and Code Champion