How to understand web users’ needs

Knowing what people hope to achieve when they come to your site will help you to assess how effective your website is, and whether you are using your resources efficiently. There are plenty of ways to find out, and doing all or some of the following things can be helpful.

View resource

Sharing is caring!

The Code in 7 Weeks

If you want to help your charity use digital to increase its impact, persuade your leadership team to support digital or understand how your charity can follow best practice, why not sign up to a weekly e-mail for the next 7 weeks to help you get started with the Code?

20-01

“Like any organisation, charities can learn a lot about what they do, who they serve and the impact they have, by drawing on their data."

Giselle

Giselle Cory

Executive Director, DataKind UK and Code Champion

“It’s no longer good enough as a Chief Executive to say:
‘I don’t do digital’.”

James-Blake

James Blake

CEO, YHA (England and Wales) and Code Champion