Leadership in a digital age

An article by Ellie Hale, Digital Fellowship and Communities Lead at CAST.

“Digital can help reduce costs and scale services to meet ever-rising demand. But that’s not the whole picture. It has also fundamentally changed people’s habits and expectations. Charity leaders urgently need to equip their organisations to respond to this changing context, and realign services with the evolving needs of communities.”

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“Like any organisation, charities can learn a lot about what they do, who they serve and the impact they have, by drawing on their data."


Giselle Cory

Executive Director, DataKind UK and Code Champion

“It’s no longer good enough as a Chief Executive to say:
‘I don’t do digital’.”


James Blake

CEO, YHA (England and Wales) and Code Champion