Charity website: a UX case study

Medical Detection Dogs is a charity that trains dogs to help people with life-threatening health conditions.

Their website provides information about their work and allows donations to be made online. I carried out a UX study on their website to find out what the usability issues were and to suggest some improvements.

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20-01

“Like any organisation, charities can learn a lot about what they do, who they serve and the impact they have, by drawing on their data."

Giselle

Giselle Cory

Executive Director, DataKind UK and Code Champion

“It’s no longer good enough as a Chief Executive to say:
‘I don’t do digital’.”

James-Blake

James Blake

CEO, YHA (England and Wales) and Code Champion