GDS Service Manual.
“When designing a government service, always start by learning about the people who will use it. If you don’t understand who they are or what they need from your service, you can’t build the right thing.”
GDS Service Manual.
“When designing a government service, always start by learning about the people who will use it. If you don’t understand who they are or what they need from your service, you can’t build the right thing.”
If you want to help your charity use digital to increase its impact, persuade your leadership team to support digital or understand how your charity can follow best practice, why not sign up to a weekly e-mail for the next 7 weeks to help you get started with the Code?
“Like any organisation, charities can learn a lot about what they do, who they serve and the impact they have, by drawing on their data."
“It’s no longer good enough as a Chief Executive to say:
‘I don’t do digital’.”
